A mobile app for reporting damaged electrical equipment

A mobile app is proposed for collecting data about damaged electrical equipment. I.e. location, description, pictures. This is an essential stage of reliable, coordinated and fast power outage management. The app runs on tablet computers and smart phones, and it is specifically intended for electric utility customers. The essential advantage of relying on end customers with respect to professional maintenance personnel, is fast reaction time. First, the general architecture of the app is discussed. Then, its implementation on an Android tablet computer is outlined by means of screen shots. Finally, subjective quality evaluation results show that the proposed app has been found easy to handle even for first-time users.