Agent-based Social Networks for Enterprise Collaboration

This paper discusses the relationship between agent technology and the recent wave of online social networks in the scope of the notable scenario of enterprise collaboration. In the brief introduction on the topic, we provide a coherent view of online social networks and social network systems. Then, we emphasize some features that can be considered as notable flaws that make everyday social networks and systems unusable to facilitate enterprise collaboration. Finally, we show how agent technology can address some of the mentioned flaws. The paper terminates with some concluding remarks and with an outline of future research directions.