A Cooperative Agent Based Scheduling Repair Method for Managing Disruptions in Complex Organisations

In order to minimize disturbance impact in complex organizations, an agent-based decision support system is proposed using a distributed cooperative scheduling repair method. The approach is based on an isomorphic modelling of complex organizations, where agents operate cooperative repair behaviours. Agents implement solving strategies composed of atomic repair operations. The resulting multiagent system will operate the repair behaviours in order to determine the solution which minimizes the disturbance impact and to propose it to the human decision maker. This paper focuses on the description of cooperative repair operations and cooperation strategies that agents develop through their behaviours in order to find solutions to disturbances and propose them to human decision makers.