Title :
Study on the Performance Evaluation System of Reverse Supply Chain Based on BSC and Triangular Fuzzy Number AHP
Author :
Yang Jianhua ; Zang Lidong ; Hao Zhangang
Author_Institution :
Manage. Sch., Shandong Inst. of Bus. & Technol., Yantai, China
Abstract :
Efficient performance evaluation on reverse supply chain (RSC) is the basis of optimizing RSC. In this paper, an integral performance evaluation index system is designed based on BSC and RSC structure characteristics, including a set of finance, customer, internal business process, learning and developing. Then the triangular fuzzy number AHP is applied creatively to evaluate the comprehensive RSC performance and to realize the value-added effect in RSC.
Keywords :
decision making; fuzzy set theory; supply chain management; BSC structure characteristics; RSC structure characteristics; customer; finance; integral performance evaluation index system; internal business process; performance evaluation system; reverse supply chain; triangular fuzzy number AHP; Environmental management; Financial management; Fuzzy systems; Innovation management; Project management; Recycling; Supply chains; Technological innovation; Technology management; Waste management;
Conference_Titel :
Information Engineering and Computer Science, 2009. ICIECS 2009. International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-4994-1
DOI :
10.1109/ICIECS.2009.5364327
