Title :
Computing in commercial banks: analyses of social and organisational impacts
Author :
Chakrabarty, Anirban
Author_Institution :
Dept. of Comput., United Bank of India, Calcutta, India
Abstract :
The reasons for computerization in banking are discussed, emphasizing the computerization of banking activities in India. The manner in which information technology enables banks to contain working and administrative overheads, widen the scope of services and improve the quality of decisions and the work environment is examined. It is indicated why failure to adopt this technology in banking may affect the marginal competitive position being held by the developing countries in service sectors. The problems arising out of implementation of the technology regarding their social, political and financial implications are categorized. A critical review is made regarding the impact of computing on employment from different perspectives. The possible impact of computing on management and organization is evaluated. A review is presented of the rationalistic approach which is used to explain the impact of computing and the political motives behind systems development
Keywords :
DP management; bank data processing; politics; social aspects of automation; India; administrative overheads; banking activities; commercial banks; developing countries; employment; financial implications; information technology; marginal competitive position; organisational impacts; political motives; rationalistic approach; service sectors; systems development; work environment; Application software; Art; Banking; Data processing; Decision support systems; Employment; Information technology; Management information systems; Social implications of technology;
Conference_Titel :
TENCON '89. Fourth IEEE Region 10 International Conference
Conference_Location :
Bombay
DOI :
10.1109/TENCON.1989.177092
