Title :
Constructing Service Innovation Model for Cultural and Creative Industries - A Case Study of NTUA Cultural and Creative Industry Park
Author :
Lin, Rungtai ; Chen, Chun-Liang
Author_Institution :
Grad. Sch. of Creative Ind. Design, Nat. Taiwan Univ. of Art, New Taipei, Taiwan
Abstract :
The purpose of this study is to explore the service innovation model for Taiwanese cultural and creative industry and analyze information and communication technologies (ICTs) impact on service innovations activities. A case study of the Cultural and Creative Industry Park at NTUA illustrates the five-dimension service innovation model framework. This model can be related to new service concept, new client interface, new service delivery system /organization, technological options and new service transfer system. The fifth dimension expresses the new service concept synthetically, supports by the factories and organization, and keeps relationship with the new client interface.
Keywords :
innovation management; service industries; NTUA cultural and creative industry park; Taiwan; client interface; creative industry; cultural industry; information and communication technology; service concept; service delivery system; service innovation model; service organization; service transfer system; technological option; Art; Business; Cultural differences; Educational institutions; Industries; Production facilities; Technological innovation; Creative industries; Cultural park; Cultural production system; ICT; Service innovation;
Conference_Titel :
Information Management, Innovation Management and Industrial Engineering (ICIII), 2011 International Conference on
Conference_Location :
Shenzhen
Print_ISBN :
978-1-61284-450-3
DOI :
10.1109/ICIII.2011.370
