Constructing Service Innovation Model for Cultural and Creative Industries - A Case Study of NTUA Cultural and Creative Industry Park

The purpose of this study is to explore the service innovation model for Taiwanese cultural and creative industry and analyze information and communication technologies (ICTs) impact on service innovations activities. A case study of the Cultural and Creative Industry Park at NTUA illustrates the five-dimension service innovation model framework. This model can be related to new service concept, new client interface, new service delivery system /organization, technological options and new service transfer system. The fifth dimension expresses the new service concept synthetically, supports by the factories and organization, and keeps relationship with the new client interface.