Exploring terminologies and a case study to devise a new instrument that optimizes operational information systems sustainability

The pervasive use of modern infrastructure and collaborative frameworks have the potential to create sustainable multi-organisation, multi-institution, multi-linkage industry and research and development collectives to open up opportunities for the design and development of revolutionary products and services. This paper begins by defining a number of innovative new concepts including virtual organisations, living labs and digital ecosystems in an effort to identify practical answers to the paradox between the traditional disconnected organisation and operationally integrated information systems sustainability. The paper then introduces a framework and case study that is used to devise a new instrument designed to enable organisations in unleashing the power of their ICT infrastructure to maximise their competitive advantage.