DocumentCode
2856351
Title
Service innovation for the user interface of an ATM catering to the needs of the student community
Author
Krishnan, Girish ; Kumar, Sanjay ; Jithin, C.R. ; Panicker, Vinay V. ; Sridharan, R.
Author_Institution
Dept. of Mech. Eng., Nat. Inst. of Technol. Calicut, Calicut, India
fYear
2011
fDate
6-9 Dec. 2011
Firstpage
1180
Lastpage
1184
Abstract
The paper develops and analyzes the simulation model of an automated teller machine (ATM). This case study is carried out on an ATM installed in an Institute of National importance in the Southern part of India. Two simulation models have been developed to analyze the effectiveness in a modified ATM. This work proposes to provide information about the availability of a particular denomination of currency before the customers enter the system.
Keywords
electronic money; user interfaces; ATM; automated teller machine; currency; user interface; Analytical models; Asynchronous transfer mode; Banking; Computational modeling; Data models; Software; Technological innovation; Automated Teller Machine (ATM); Discrete Event System Simulation; Service Innovation;
fLanguage
English
Publisher
ieee
Conference_Titel
Industrial Engineering and Engineering Management (IEEM), 2011 IEEE International Conference on
Conference_Location
Singapore
ISSN
2157-3611
Print_ISBN
978-1-4577-0740-7
Electronic_ISBN
2157-3611
Type
conf
DOI
10.1109/IEEM.2011.6118101
Filename
6118101
Link To Document