Title :
Evaluation of a supply chain performance using a Fuzzy Decision Support System
Author :
Nunes, Isabel L. ; Figueira, S. ; Machado, V. Cruz
Author_Institution :
Dept. Eng. Mec. e Ind., Univ. Nova de Lisboa, Caparica, Portugal
Abstract :
This paper presents the application of a Fuzzy Decision Support System (FDSS) model designed to assist managers in their decision process related with the choice of the best alternative to face Supply Chain (SC) disturbances. The FDSS operates supported on two main pillars, one is the use of Fuzzy Set Theory to model the uncertainty associated with disturbance occurrences, their effects on the SC and the computation of a Performance Index; the other is the use of ARENA (commercial simulation tool) to study the behavior of a SC subject to disturbances, and the effects of the implementation of mitigation or contingency plans designed to counter such disturbances. Using this FDSS, the decision maker can choose which the best solution is for his company considering not only his company´s characteristics, but also the characteristics of the other SC entities.
Keywords :
decision making; decision support systems; digital simulation; fuzzy set theory; planning; supply chain management; ARENA; commercial simulation tool; contingency plans; decision maker; disturbance occurrences; fuzzy decision support system; fuzzy set theory; mitigation plans; performance index computation; supply chain performance evaluation; Analytical models; Companies; Data models; Decision support systems; Fuzzy sets; Supply chains; Case study; Contingency plan; Fuzzy Decision Support System; Mitigation plan; Supply Chain Disturbances Management;
Conference_Titel :
Industrial Engineering and Engineering Management (IEEM), 2011 IEEE International Conference on
Conference_Location :
Singapore
Print_ISBN :
978-1-4577-0740-7
Electronic_ISBN :
2157-3611
DOI :
10.1109/IEEM.2011.6118213
