DocumentCode :
2864099
Title :
Application of IT Service Management Platform in Nuclear Power Enterprises Based on ITIL
Author :
Yao, Huihui ; Sun, Tingting
Author_Institution :
Inf. Technol. Center, China Nucl. Power Technol. Res. Inst., Shenzhen, China
fYear :
2011
fDate :
16-18 Dec. 2011
Firstpage :
149
Lastpage :
151
Abstract :
With the rapid development of international strategy of nuclear power enterprises in China, the IT department in nuclear power enterprises has been facing the new challenges with high-speed development of businesses. In order to satisfy the development requirements and provide powerful IT service during the production and operation, IT department had brought ITIL idea and combined the practical condition to establish one set of IT service management platform with perfect function. At present, this platform has been widely applied in many basements of nuclear power enterprises and obtained significant effect.
Keywords :
information technology; nuclear power stations; power engineering computing; power system management; IT service management platform; ITIL; development requirements; international strategy; nuclear power enterprises; Customer satisfaction; Industries; Information technology; Libraries; Maintenance engineering; Technological innovation; IT service management; IT value; ITIL; application;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Innovations in Bio-inspired Computing and Applications (IBICA), 2011 Second International Conference on
Conference_Location :
Shenzhan
Print_ISBN :
978-1-4577-1219-7
Type :
conf
DOI :
10.1109/IBICA.2011.41
Filename :
6118819
Link To Document :
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