Assessing Measurements of QoS for Global Cloud Computing Services

Many global distributed cloud computing applications and services running over the Internet, between globally dispersed clients and servers, will require certain levels of Quality of Service (QoS) in order to deliver and give a sufficiently smooth user experience. This would be essential for real-time streaming multimedia applications like online gaming and watching movies on a pay as you use basis hosted in a cloud computing environment. However, guaranteeing or even predicting QoS in global and diverse networks supporting complex hosting of application services is a very challenging issue that needs a stepwise refinement approach to be solved as the technology of cloud computing matures. In this paper, we investigate if latency in terms of simple Ping measurements can be used as an indicator for other QoS parameters such as jitter and throughput. The experiments were carried out on a global scale, between servers placed in universities in Denmark, Poland, Brazil and Malaysia. The results show some correlation between latency and throughput, and between latency and jitter, even though the results are not completely consistent. As a side result, we were able to monitor the changes in QoS parameters during a number of 24-hour periods. This is also a first step towards defining QoS parameters to be included in Service Level Agreements for cloud computing in the foreseeable future.