Title :
Collaborative Continuous Service Engineering: A Case Study in a Financial Service Environment
Author :
Riordan, Ryan ; Blau, Benjamin ; Neumann, Dirk ; Weinhardt, Christof
Author_Institution :
Univ. of Karlsruhe, Karlsruhe
Abstract :
We present a methodology to engineer services in real-time information environments. We evaluate, combine and enrich traditional techniques and methodologies such as New Product Development and Adaptive Software Development in order to support the development and continuous improvement of information services. Our methodology is based upon the financial service environment. It is specific enough to be applicable in the field of finance and general enough to be applied broadly in information services development.
Keywords :
electronic commerce; electronic trading; groupware; adaptive software development; collaborative continuous service engineering; financial service environment; financial trading; information service development; new product development; Collaborative work; Computer aided software engineering; Consumer electronics; Continuous improvement; Information management; International collaboration; Marketing management; Product development; Programming; Real time systems;
Conference_Titel :
Hawaii International Conference on System Sciences, Proceedings of the 41st Annual
Conference_Location :
Waikoloa, HI
DOI :
10.1109/HICSS.2008.92
