Business and IT Governance Alignment Simulation Essay on a Business Process and IT Service Model

Author

Silva, Enrique ; Chaix, Yves

Author_Institution

R. Inst. of Technol., Stockholm

fYear

2008

fDate

7-10 Jan. 2008

Firstpage

434

Lastpage

434

Abstract

One of the main concerns of IT governance is IT\´s delivery of value to the business, which is driven by strategic business and IT alignment (SBITA). How to operationally assess the SBITA remains a great challenge for the CIO. This paper treats this problem, taking as a reference, the Henderson and Venkatraman strategic alignment model and expanding from it, a new process perspective of the business and IT governance alignment. There are two main contributions presented in this paper: first, a proposal of a business process and IT service model for assessing the business and IT governance alignment; and second, an illustrative simulation essay on a "business process and IT service model" for identifying and measuring the level of alignment between the business and IT governance, by using the simulation tool called Adoit.

Keywords

business data processing; information services; strategic planning; Adoit simulation tool; IT alignment; IT governance alignment; IT service; business governance alignment; business process; strategic alignment model; strategic business; Control system synthesis; Costs; Decision making; Delay; Electrical equipment industry; Electronic government; Industrial control; Productivity; Proposals; Throughput;

fLanguage

English

Publisher

ieee

Conference_Titel

Hawaii International Conference on System Sciences, Proceedings of the 41st Annual

Conference_Location

Waikoloa, HI

ISSN

1530-1605

Type

conf

DOI

10.1109/HICSS.2008.83

Filename

4439139