Theoretical Issues in the Study of Trust in Human-Computer Interaction

Trust helps users overcome perceptions of uncertainty and engages in usage. It plays an important role in human- computer interaction. This position paper studies the theoretical issues in the study of trust in Human-Computer Interaction (HCI). We propose a construct of human-computer trust interaction (HCTI) through theoretical studies. It contains two root constructs: interaction intention and computer system trust, each of which is consistent of a number of sub-constructs.