The Impact of Organizational Citizenship Behavior on Team Effectiveness in China: The Moderating Role of Task Complexity

Author

Ren-Tao Miao, Ren-Tao ; Heung-Gil Kim

Author_Institution

Dept. of Bus. Adm., Gyeongsang Nat. Univ., Jinju, South Korea

fYear

2009

fDate

24-26 Nov. 2009

Firstpage

641

Lastpage

646

Abstract

The purpose of this study was to examine the relations between three domains of OCBs and team effectiveness, and to test for the moderating effects of task complexity on the relationship between OCBs and team effectiveness. A cross-sectional survey of 249 employees from 31 Chinese manufacturing companies showed that self, group, and organization domain OCBs were directly related to job satisfaction, group and organization domain OCBs were directly related to team performance. The relationships between job satisfaction, team performance and organization domain OCBs were moderated by task complexity respectively. Results demonstrate that differences in job satisfaction and team performance were heightened by task complexity. Implications for practice and directions for future research are discussed.

Keywords

employee welfare; manufacturing industries; personnel; team working; China; employee; job satisfaction; manufacturing companies; organizational citizenship behavior; task complexity; team effectiveness; Aggregates; Cultural differences; Information technology; Manufacturing; Partial response channels; Testing; China; organizational citizenship behavior (OCB); task complexity; team effectiveness;

fLanguage

English

Publisher

ieee

Conference_Titel

Computer Sciences and Convergence Information Technology, 2009. ICCIT '09. Fourth International Conference on

Conference_Location

Seoul

Print_ISBN

978-1-4244-5244-6

Electronic_ISBN

978-0-7695-3896-9

Type

conf

DOI

10.1109/ICCIT.2009.200

Filename

5368863