A framework for software maintenance and support phase

Software maintenance is one of the major concerns of software development and maintenance organizations. Over the years, the cost of maintenance has become the critical factor in decision making pertaining to long term viability of business and information systems. Software maintenance has strong bearing with overall software development life cycle. Depending upon the abilities of project team in the overall software development environment, a good software maintenance process would reduce the cost involved in terms of money, manpower, resources and time. In this paper we have discussed a simple but comprehensive framework for software maintenance and support phase. Based upon the guidelines of the proposed framework for software maintenance could be easily manageable and also become cost-effective.