Title :
Discovering and analyzing patterns of usage to detect usability problems in web applications
Author :
Vargas, Ariel ; Weffers, Harold ; Rocha, Heloísa Vieira da
Author_Institution :
Inst. of Comput., Univ. of Campinas, Campinas, Brazil
Abstract :
In this paper we describe two usability studies in which the interaction of users with an online application was remotely and automatically captured and analyzed. The usability studies were performed using the WebHint method for usability analysis of web applications. We evaluate two different versions of the application in order to observe the applicability of the method for successive usability analysis. The results show how the WebHint method can be used as an alternative approach to carry out successive evaluations of the usability of an application in order to analyze the evolution of different versions of its interface.
Keywords :
Internet; Web applications; WebHint method; online application; successive usability analysis; usage patterns; Context; Data analysis; Data mining; Electronic mail; Portfolios; Postal services; Usability; log file analysis; pattern mining; remote usability evaluation; sequence mining; usability evaluation; usage mining; user behavior analysis;
Conference_Titel :
Intelligent Systems Design and Applications (ISDA), 2011 11th International Conference on
Conference_Location :
Cordoba
Print_ISBN :
978-1-4577-1676-8
DOI :
10.1109/ISDA.2011.6121717
