DocumentCode
2917841
Title
Notice of Retraction
Scenario reaserch of outpatient service quality in highest class hospital
Author
Gang Liu ; Baoshan Ge
Author_Institution
Manage. Sch., Jilin Univ., Changchun, China
Volume
2
fYear
2010
fDate
1-2 Aug. 2010
Firstpage
314
Lastpage
317
Abstract
Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
The highest class hospitals´ outpatient service quality is always the highlight for the public. The outpatient service operation process impacts the perceived service quality definitively. It is important to analysis how these operation factors impact the service quality in this particular scenario. And then to discover the PFI of the operation factors in practice, help the Chinese hospital improve their service quality.
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
The highest class hospitals´ outpatient service quality is always the highlight for the public. The outpatient service operation process impacts the perceived service quality definitively. It is important to analysis how these operation factors impact the service quality in this particular scenario. And then to discover the PFI of the operation factors in practice, help the Chinese hospital improve their service quality.
Keywords
hospitals; operations research; quality management; Chinese hospital; PFI; highest class hospital; outpatient service operation; service quality; Gallium nitride; outpatient service; scenario; service quality;
fLanguage
English
Publisher
ieee
Conference_Titel
Circuits,Communications and System (PACCS), 2010 Second Pacific-Asia Conference on
Conference_Location
Beijing
Print_ISBN
978-1-4244-7969-6
Type
conf
DOI
10.1109/PACCS.2010.5626076
Filename
5626076
Link To Document