Title :
Service Oriented Design Method and Practice For Constructing Citizen-Centric Public Services
Author :
Cai, Hong ; Wang, Kezhao
Author_Institution :
IBM China Res. Lab
Abstract :
The trend of e-government and public services development is moving toward citizen-centric. Compared with government agency centric approach, this brings about a lot of new challenges. The challenges could be met by taking into consideration both business perspectives and IT perspectives innovations. In this paper, we propose a service oriented design method for constructing citizen-centric public services. We also give a real case study on an e-government project in China in which the ideas were practiced. Service oriented design method and practice for constructing citizen-centric public services
Keywords :
government data processing; citizen-centric public service; e-government; public service development; service oriented design; Best practices; Companies; Design methodology; Electronic government; Feedback; Portals; Privacy; Protection; Technological innovation; US Government;
Conference_Titel :
e-Business Engineering, 2006. ICEBE '06. IEEE International Conference on
Conference_Location :
Shanghai
Print_ISBN :
0-7695-2645-4
DOI :
10.1109/ICEBE.2006.89
