Social intelligence design for intercultural communication

Research on social intelligence design aims at understanding and augmentation of social intelligence resulting from individual intelligence to coordinate one´s behaviors with others´ in a society and collective intelligence to solve problem and learn from experiences. It is assumed that social intelligence enables socially intelligent interactions at different levels of granularity: connectedness in the large, collaboration in the middle and natural interaction in the small. In this article, I discuss intercultural communication in the context of social intelligence design. I focus on empathy and argue for the sharing hypothesis: the more is shared, the more empathy is gained. I present how much the technology may contribute to enhance sharing in various aspects. I point out current limitations and prospect future research.