Title :
AT&T service maintenance platform for next century
Author :
Hodge, Y. ; Bajpay, P. ; Chao, C.-W. ; Grammer, G. ; Kan, H. ; Nadle, D.
Author_Institution :
AT&T, Piscataway, NJ, USA
Abstract :
With rapid deployment of new services and increasing competitive pressure have come new challenges in the telecommunications management arena. This paper presents an evolved service maintenance platform intended to streamline, simplify and automate network management operations. A unified Business Maintenance Platform (BMP) for AT&T voice and data services is a key enabler for supporting AT&T continuous commitment to quality of service (QoS). The BMP is critical to the seamless and cost effective integration of voice, data and frame relay services and provides a flexible platform to encompass local, ATM, wireless services and new services in the future
Keywords :
asynchronous transfer mode; business communication; frame relay; integrated voice/data communication; maintenance engineering; quality of service; telecommunication computing; telecommunication network management; AT&T service maintenance platform; ATM services; Business Maintenance Platform; GUI; QoS; SONET; automated network management; data services; frame relay services; local services; quality of service; telecommunication services; telecommunications management; voice services; wireless services; Asynchronous transfer mode; Availability; Chaos; Costs; Customer service; Frame relay; Laboratories; Pressing; Quality of service; SONET;
Conference_Titel :
Global Telecommunications Conference, 1998. GLOBECOM 1998. The Bridge to Global Integration. IEEE
Conference_Location :
Sydney,NSW
Print_ISBN :
0-7803-4984-9
DOI :
10.1109/GLOCOM.1998.776011
