A Holistic Study of VoIP Session Quality - The Knobs that Control

VoIP packets, when transported over the Internet, experience loss and variable delay. The effect of the network not only depends on the background flows but also on the parameters of VoIP packets itself, such as VoIP packet size and the packet generation intervals. While higher sized packets experience more losses, they experience less delay jitter and handling them is thus easy at the playout buffer. To investigate the effect of various network conditions on VoIP session holistically, we present a complete end to end study considering various states of the underlying network. We present as a case study of G.711 coded packets generated at 20 and 40 ms intervals for comparison. While packets carrying 20 ms data are better when the network is loaded, 40 ms packetization is favored when the network is not saturated. This affects the jitter and loss thus affecting the quality. We explain this trade-off using mean opinion scores.