Government´s ICT project failure factors: A revisit

Author

Nawi, Haslinda Sutan Ahmad ; Rahman, Azizah Abdul ; Ibrahim, Othman

Author_Institution

Fac. of Ind. Inf. Technol., Univ. Selangor, Bestari Jaya, Malaysia

fYear

2011

fDate

23-24 Nov. 2011

Firstpage

1

Lastpage

6

Abstract

Successful implementations of Information and Communication Technologies (ICT) projects act as strong foundations supporting government transformation programmes. The aim of this research is to revisit the failure factors linked to certain government´s ICT projects. The study analyzes the current gap between failure factors in Malaysian government agencies (practice) as compared to the literature consulted (theory). Project management factors and process factors are the two major factors that contributed to ICT project failures in the Malaysian government. We believe that this finding should be studied further.

Keywords

government data processing; project management; Malaysian government agencies; government ICT project failure factors; government transformation programmes; information and communication technologies; project management; Complexity theory; Contracts; Electronic government; Interviews; Monitoring; Project management; ICT project evaluation; ICT project failure factors; government´s ICT project;

fLanguage

English

Publisher

ieee

Conference_Titel

Research and Innovation in Information Systems (ICRIIS), 2011 International Conference on

Conference_Location

Kuala Lumpur

Print_ISBN

978-1-61284-295-0

Type

conf

DOI

10.1109/ICRIIS.2011.6125738

Filename

6125738