DocumentCode
2952749
Title
Research on Customer Requirements-Driven Product Customization System
Author
Peng, Junqiang ; Yu, Hongbin
Author_Institution
Sch. of Mech. & Electron. Eng., Tianjin Polytech. Univ., Tianjin, China
fYear
2011
fDate
30-31 July 2011
Firstpage
1
Lastpage
4
Abstract
The increasing of customer´s individual requirements has brought forward a new problem to the mechanical industry. In this paper, the composing of customer requirements-driven product customization system, which can satisfy customer´s individual requirements, and the key problems involved were researched, and during the researching, the construction machinery product was the example. The layered model of customer requirements and product structure was proposed, the GBOM (Generic Bill of Materials) model of the construction machinery product and the database of configure relation about the product was established too and the product customization system based on internet was constructed according to these. The tryout of the system in the enterprise had proved that this system not only can provide the product which the customer required, but also can greatly increase the processing speed of customer´s order form and the manufacture efficiency.
Keywords
bills of materials; construction equipment; customer satisfaction; product customisation; GBOM model; construction machinery product; customer requirements driven product customization system; generic bill of materials; mechanical industry; Bills of materials; Databases; Internet; Machinery; Manufacturing; Object oriented modeling; Product customization;
fLanguage
English
Publisher
ieee
Conference_Titel
Control, Automation and Systems Engineering (CASE), 2011 International Conference on
Conference_Location
Singapore
Print_ISBN
978-1-4577-0859-6
Type
conf
DOI
10.1109/ICCASE.2011.5997596
Filename
5997596
Link To Document