Title :
Web portal quality
Author_Institution :
Commun. & Inf. Sci. Dept., Univ. of Hawaii at Manoa, Honolulu, HI, USA
Abstract :
The purpose of this study is to review the characteristics of Web portal quality from the end-users´ perspective and to propose a Web portal quality model. In this study, the quality of web portals consists of three basic components: the information content (e.g., accuracy and applicability), the physical medium (e.g., timeliness and speed), and the service (e.g., reliability and responsiveness of the product provider).
Keywords :
portals; Web portal quality; information content; physical medium; review; service; Agriculture; Delay; Electronics packaging; Information analysis; Management information systems; Manufacturing processes; Motion pictures; Portals; Quality management; TV;
Conference_Titel :
Service Operations, Logistics and Informatics, 2009. SOLI '09. IEEE/INFORMS International Conference on
Conference_Location :
Chicago, IL
Print_ISBN :
978-1-4244-3540-1
Electronic_ISBN :
978-1-4244-3541-8
DOI :
10.1109/SOLI.2009.5203923
