Title :
An organizational perspective on business driven IT management
Author_Institution :
Sch. of Comput. & Inf. Syst., Athabasca Univ., Athabasca, AB, Canada
Abstract :
The focus of this paper is a discussion on the organizational integration of BDIM activities into an IT infrastructure. In particular, this paper provides a definition of the usefulness of a center of excellence within information systems, its structure and measurement of capabilities. The organizational capabilities pertaining to BDIM can be measured through the introduction of a maturity model, which assesses the current state but also provides a road map for future development and growth.
Keywords :
information systems; organisational aspects; BDIM activities; IT infrastructure; business driven IT management; capabilities measurement; center of excellence; information systems; maturity model; organizational capabilities; organizational integration; organizational perspective; Best practices; Conferences; Measurement; Monitoring; Organizations; Software; BDIM; Center of Excellence; KPI´s; Metrics;
Conference_Titel :
Integrated Network Management (IM), 2015 IFIP/IEEE International Symposium on
Conference_Location :
Ottawa, ON
DOI :
10.1109/INM.2015.7140504