Title :
Deviant ratings and the effectiveness of performance appraisal
Author :
Yang, Hairu ; Jiang, Zhengyi ; Zhai, Haiyan ; Zeng, Fue
Author_Institution :
Dept. of Marketing, City Univ. of Hong Kong, Kowloon, China
Abstract :
In order to maximize performance appraisal effectiveness, extant literatures explore methods to reduce rater errors, improve rating accuracy and qualitative aspects. Even if these methods can substantially improve performance appraisal effectiveness, it is still unable to completely eliminate the existing of deviant ratings because the raters are subjective factors for the evaluation. This study introduces a statistical method that can effectively identify and eliminate deviant ratings, thus greatly improving the effectiveness of performance appraisal. Limitations of the method and future research directions are also discussed.
Keywords :
appraisal; statistical analysis; deviant rating; performance appraisal; statistical method; Appraisal; Finance; Psychology; Statistical analysis; Statistics; kwdeviant rating; kwrater errors; kwrating accuracy; performance appraisal effectiveness;
Conference_Titel :
Industrial Engineering and Engineering Management, 2009. IEEM 2009. IEEE International Conference on
Conference_Location :
Hong Kong
Print_ISBN :
978-1-4244-4869-2
Electronic_ISBN :
978-1-4244-4870-8
DOI :
10.1109/IEEM.2009.5372917
