Title :
A comparative analysis of information systems issues facing Canadian business
Author :
Pollard, Carol E. ; Hayne, Stephen C.
Author_Institution :
Fac. of Manage., Calgary Univ., Alta., Canada
Abstract :
A national survey of 158 Canadian IS personnel at various organizational levels was conducted using a modified Delphi technique and follow-up interviews to identify the critical issues in information systems during the next three to five years. Critical information systems issues were identified including: building a responsive IT infrastructure; improving IS project management practices; and planning and managing communication networks. Significant differences in the rating of the importance of these issues were reported between small and large firms, private and public sector firms, IS executives and lower levels of IS personnel. A comparison of the current results with previous US and Canadian studies revealed that Canadian IS personnel are placing a stronger emphasis on the need to address technology-related issues rather than managerial issues
Keywords :
business data processing; computer network management; information systems; personnel; project management; Canadian business; Delphi technique; communication network management; comparative analysis; information systems; information systems personnel; information technology infrastructure; large firms; national survey; organizational levels; personnel; planning; private firms; project management; public sector firms; small firms; Business; Communication networks; Information analysis; Information resources; Information systems; Information technology; Management information systems; Personnel; Project management; Technology management;
Conference_Titel :
System Sciences, 1996., Proceedings of the Twenty-Ninth Hawaii International Conference on ,
Conference_Location :
Wailea, HI
Print_ISBN :
0-8186-7324-9
DOI :
10.1109/HICSS.1996.495383
