Investigation of ERP implementation problems in organization environment

Author

Tsai, W.-H. ; Lin, W.-R. ; Lin, S.-J. ; Hsu, J.-L.

Author_Institution

Dept. of Bus. Adm., Nat. Central Univ., Jhongli, Taiwan

fYear

2009

fDate

8-11 Dec. 2009

Firstpage

1825

Lastpage

1829

Abstract

In this study, the effect of ERP implementation problems on ERP performance improvement level is explored about organization environment risk, and DeLone and McLean´s IS success model is used to measure ERP performance improvement level. Our research results indicate that the most frequent post-implementation problems is in top manager´s participation, and then firm´s policies and process, project redevelopment, organization transform and organization environment transformation, respectively.

Keywords

enterprise resource planning; information systems; organisational aspects; ERP implementation problem; ERP performance improvement level; IS success model; enterprise resource planning; information system; organization environment risk; Best practices; Business process re-engineering; Companies; Enterprise resource planning; Environmental management; Information systems; Information technology; International trade; Project management; Risk management; DeLone and McLean´s IS success model; ERP implementation problems; Organization Risk;

fLanguage

English

Publisher

ieee

Conference_Titel

Industrial Engineering and Engineering Management, 2009. IEEM 2009. IEEE International Conference on

Conference_Location

Hong Kong

Print_ISBN

978-1-4244-4869-2

Electronic_ISBN

978-1-4244-4870-8

Type

conf

DOI

10.1109/IEEM.2009.5373180

Filename

5373180