The relationship between planning & control risk and ERP project success

Author

Tsai, W.-H. ; Lin, S.-J. ; Lin, W.-R. ; Liu, J.-Y.

Author_Institution

Dept. of Bus. Adm., Nat. Central Univ., Jhongli, Taiwan

fYear

2009

fDate

8-11 Dec. 2009

Firstpage

1835

Lastpage

1839

Abstract

Enterprise resource planning (ERP) projects have often been found to be complex and risky to implement in business enterprises. Thus, an understanding of the risk factors inherent in implementing ERP projects can help to reduce the incidence of failure. The results not only revealed which planning & control risk factors are associated with ERP project implementation, but also showed that management must be aware of the critical risk factors and their impact on ERP project success. Based on this study´s findings, management must mitigate or eliminate significant risk factors such as schedule overrun, budget overrun, unclear goals, and ineffective communication. This intervention would increase the success rate of an ERP project.

Keywords

enterprise resource planning; risk management; ERP project; business enterprises; enterprise resource planning; risk control; Communication system control; Control systems; Costs; Enterprise resource planning; Financial management; Process planning; Project management; Resource management; Risk management; Scheduling; ERP planning & control risk; ERP project success;

fLanguage

English

Publisher

ieee

Conference_Titel

Industrial Engineering and Engineering Management, 2009. IEEM 2009. IEEE International Conference on

Conference_Location

Hong Kong

Print_ISBN

978-1-4244-4869-2

Electronic_ISBN

978-1-4244-4870-8

Type

conf

DOI

10.1109/IEEM.2009.5373183

Filename

5373183