A study on fuzzy decision of facility management outsourcing based on SWOT analysis

Author

Cao, Ji-ming ; Li, Qian

Author_Institution

Dept. of Constr. Manage. & Real Estate, Tongji Univ., Shanghai, China

fYear

2009

fDate

8-11 Dec. 2009

Firstpage

1964

Lastpage

1968

Abstract

The paper has built a quantitative fuzzy decision model for FM (facility management) outsourcing. Firstly, an evaluation index system has been built based on SWOT analysis. Then a mathematical method integrating AHP, Fuzzy math and geometry is introduced for computing the geometric decision vector of FM outsourcing. Through a geometrical analysis on the vector, the dominant factor of the FM outsourcing is revealed and the outsourcing decision is suggested. Finally, an empirical study on FM outsourcing of a transport hub is carried out so as to show how the decision model works.

Keywords

decision making; decision theory; fuzzy set theory; geometry; outsourcing; vectors; AHP; SWOT analysis; analytic hierarchy process; dominant factor; evaluation index system; facility management outsourcing; fuzzy decision model; fuzzy math; geometric decision vector analysis; mathematical method; transport hub; Computational geometry; Costs; Monitoring; Outsourcing; Portfolios; Quality management; Resource management; Risk management; Solid modeling; Technology management; FM outsourcing; SWOT analysis; decision model; geometry method;

fLanguage

English

Publisher

ieee

Conference_Titel

Industrial Engineering and Engineering Management, 2009. IEEM 2009. IEEE International Conference on

Conference_Location

Hong Kong

Print_ISBN

978-1-4244-4869-2

Electronic_ISBN

978-1-4244-4870-8

Type

conf

DOI

10.1109/IEEM.2009.5373222

Filename

5373222