An empirical investigation of the impacts of ERP consultant selections and project management on ERP is success assessment

Author

Tsai, W.-H. ; Shen, Y.-S. ; Lee, P.-L. ; Kuo, L.

Author_Institution

Dept. of Bus. Adm., Nat. Central Univ., Jhongli, Taiwan

fYear

2009

fDate

8-11 Dec. 2009

Firstpage

568

Lastpage

572

Abstract

Many companies regard enterprise resource planning (ERP) system implementation as a project management (PM). ERP project implementation is usually costly and time-consuming. To save time and lower the cost, many companies seek for the help from consultants to implement ERP project. Therefore, the selection of ERP consultant turns out to be a key success factor to attain the goal. The ignorance of the various factors of ERP consultant selection will lead to a failure in ERP project implementation. In this study, we will examine the impact of ERP consultant selection factors on ERP project management and the impact of ERP project management on the performance improvement on ERP systems. In the study, ANOVA and Regression analysis were applied to examine the impact of the ERP consultant selection on the ERP project management, and the impact of the ERP project management in the DeLone and McLean´s IS success model.

Keywords

enterprise resource planning; project management; regression analysis; ANOVA; consultant selections; enterprise resource planning; project management; regression analysis; success assessment; Analysis of variance; Companies; Costs; Enterprise resource planning; Knowledge management; Management information systems; Packaging; Project management; Regression analysis; System performance; DeLone and McLean´s information system success model; ERP consultant selection; Enterprise Resource Planning (ERP); Project Management (PM);

fLanguage

English

Publisher

ieee

Conference_Titel

Industrial Engineering and Engineering Management, 2009. IEEM 2009. IEEE International Conference on

Conference_Location

Hong Kong

Print_ISBN

978-1-4244-4869-2

Electronic_ISBN

978-1-4244-4870-8

Type

conf

DOI

10.1109/IEEM.2009.5373273

Filename

5373273