DocumentCode :
2977775
Title :
Research on Civil Servants´ Tacit Knowledge Management Based on Topic Map
Author :
Qiyong Zeng ; Zhongyi Wang
Author_Institution :
Sch. of Inf. Manage., Wuhan Univ., Wuhan, China
fYear :
2011
fDate :
12-14 Aug. 2011
Firstpage :
1
Lastpage :
4
Abstract :
As the tacit knowledge of the civil servants is an important part of the total knowledge in government, tacit knowledge management becomes significant for government to improve their work´s effectiveness. In order to realize the purpose of civil servants´ tacit knowledge management, this paper proposed a management method for the tacit knowledge of civil servants based on topic map. The thought of the Codification Mode and Personalization Mode was integrated into this method, which first obtained information about civil servants´ tacit knowledge through various channels, and then based on this information to construct topic map. People, who want to get some tacit knowledge from other people, can first search the topic map to find the person who possesses it, and then get it through interaction with him. Through this method we can manage civil servants´ tacit knowledge effectively.
Keywords :
knowledge management; public administration; civil servant tacit knowledge management; codification mode; government; personalization mode; topic map; work effectiveness; Data visualization; Economics; Engines; Government; Knowledge management; Ontologies; Visualization;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Management and Service Science (MASS), 2011 International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-6579-8
Type :
conf
DOI :
10.1109/ICMSS.2011.5998926
Filename :
5998926
Link To Document :
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