Title :
Investigating a mixed-initiative dialogue management strategy
Author_Institution :
Center for PersonKommunikation, Aalborg Univ., Denmark
Abstract :
This paper discusses how to design mixed-initiative spoken dialogues with only a partial recognition of the user utterances (recognition of concepts or phrase spotting). The objective is to investigate the potential of such a technique and in particular to develop a corresponding dialogue model. The work has been carried out within the ESPRIT OVID project, which addressed a voice controlled home banking task. A number of experiments have been carried out within the project and the paper discusses the results of these. A mixed-initiative dialogue management model has been developed and implemented, and the experiments have shown that users to a very high degree are able to grab the initiative at natural points in the dialogue
Keywords :
home banking; natural language interfaces; research initiatives; speech recognition; ESPRIT OVID project; concept recognition; experiments; mixed-initiative dialogue management strategy; partial speech recognition; phrase spotting; voice controlled home banking; Automatic control; Banking; Credit cards; Home automation; Investments; Laboratories; Natural languages; Power system modeling; Speech recognition; Telephony;
Conference_Titel :
Automatic Speech Recognition and Understanding, 1997. Proceedings., 1997 IEEE Workshop on
Conference_Location :
Santa Barbara, CA
Print_ISBN :
0-7803-3698-4
DOI :
10.1109/ASRU.1997.658980