A Mathematical, Computational and Symbolic Representation Framework Towards Digital Marketing Planning

The digital marketing strategy formulation problem is examined using a hybrid mathematical, computational, and fuzzy knowledge automation approach. The framework is introduced, developed and tested by the first and second-named authors as a new solution for conducting strategic analysis, producing digital marketing strategy alternatives, and making strategic choices. A Web-based software example is provided to demonstrate how the framework functions with evaluation results highlighting how the process and outcomes of digital marketing strategy formulation may be enhanced.