Abstract :
Summary form only given, as follows. The tutorial will present an integrated set of techniques for performing competent and comprehensive Business Process Modeling. Concepts have been drawn from a number of sources, including Stakeholder modeling Enterprise modeling based upon value chains and objects developed at the GMD in Germany Event models from James Odell and the corresponding UML activity diagrams Simulation techniques for multi-server queuing network analysis. These have been synthesised and integrated in a manner which is comprehensive, non-redundant and practical for commercial developers. The dynamic models reflecting the business process are built against the background of a static business object model represented using a standard UML Class Diagram. The approach is architecture and repository based. Resultant models can be easily expanded into system level event models reflecting the full impact of operations on the underlying business objects. If desired, this can extend to model technical events, such as user interaction with a GUI. The resultant models are easily mapped to technical design architectures which are GUI, Client Server and Internet capable. The tutorial will cover the concepts, but not the detail involved in this mapping. A paper will be issued to attendees which covers the mapping in detail.
