DocumentCode
2982321
Title
An empirical research on factors affecting customer purchasing behavior tendency during online shopping
Author
Lai, E. ; Wang, Zhaocheng
Author_Institution
Coll. of Manage., Tianjin Polytech. Univ., Tianjin, China
fYear
2012
fDate
22-24 June 2012
Firstpage
583
Lastpage
586
Abstract
This research studies factors affecting purchasing behavior tendency from the perspective of customers in the context of online-shopping and further analyzes how much different variables affect the tendency. Based on this research, network business operators may keep improving products and services, attract potential online consumers and increase online sales volume. At the same time, this research also offers beneficial theories and strategies for network operators to make decisions which get customers involved in online shopping and strengthen their purchasing behavior tendency. This paper proposes a conceptual model and research hypothesizes used for empirical research, conducts a questionnaire survey to obtain primary data, and at last examines the measurement model and the structure model with the help of the software LISREL8.70.
Keywords
Internet; consumer behaviour; purchasing; retail data processing; sales management; LISREL8.70 software; customer purchasing behavior tendency; network business operator; online consumer; online sales volume; online shopping; product; service; Availability; Companies; Educational institutions; Privacy; behavior tendency; consumers; online shopping;
fLanguage
English
Publisher
ieee
Conference_Titel
Software Engineering and Service Science (ICSESS), 2012 IEEE 3rd International Conference on
Conference_Location
Beijing
Print_ISBN
978-1-4673-2007-8
Type
conf
DOI
10.1109/ICSESS.2012.6269534
Filename
6269534
Link To Document