DocumentCode :
2982321
Title :
An empirical research on factors affecting customer purchasing behavior tendency during online shopping
Author :
Lai, E. ; Wang, Zhaocheng
Author_Institution :
Coll. of Manage., Tianjin Polytech. Univ., Tianjin, China
fYear :
2012
fDate :
22-24 June 2012
Firstpage :
583
Lastpage :
586
Abstract :
This research studies factors affecting purchasing behavior tendency from the perspective of customers in the context of online-shopping and further analyzes how much different variables affect the tendency. Based on this research, network business operators may keep improving products and services, attract potential online consumers and increase online sales volume. At the same time, this research also offers beneficial theories and strategies for network operators to make decisions which get customers involved in online shopping and strengthen their purchasing behavior tendency. This paper proposes a conceptual model and research hypothesizes used for empirical research, conducts a questionnaire survey to obtain primary data, and at last examines the measurement model and the structure model with the help of the software LISREL8.70.
Keywords :
Internet; consumer behaviour; purchasing; retail data processing; sales management; LISREL8.70 software; customer purchasing behavior tendency; network business operator; online consumer; online sales volume; online shopping; product; service; Availability; Companies; Educational institutions; Privacy; behavior tendency; consumers; online shopping;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Software Engineering and Service Science (ICSESS), 2012 IEEE 3rd International Conference on
Conference_Location :
Beijing
Print_ISBN :
978-1-4673-2007-8
Type :
conf
DOI :
10.1109/ICSESS.2012.6269534
Filename :
6269534
Link To Document :
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