• DocumentCode
    2982321
  • Title

    An empirical research on factors affecting customer purchasing behavior tendency during online shopping

  • Author

    Lai, E. ; Wang, Zhaocheng

  • Author_Institution
    Coll. of Manage., Tianjin Polytech. Univ., Tianjin, China
  • fYear
    2012
  • fDate
    22-24 June 2012
  • Firstpage
    583
  • Lastpage
    586
  • Abstract
    This research studies factors affecting purchasing behavior tendency from the perspective of customers in the context of online-shopping and further analyzes how much different variables affect the tendency. Based on this research, network business operators may keep improving products and services, attract potential online consumers and increase online sales volume. At the same time, this research also offers beneficial theories and strategies for network operators to make decisions which get customers involved in online shopping and strengthen their purchasing behavior tendency. This paper proposes a conceptual model and research hypothesizes used for empirical research, conducts a questionnaire survey to obtain primary data, and at last examines the measurement model and the structure model with the help of the software LISREL8.70.
  • Keywords
    Internet; consumer behaviour; purchasing; retail data processing; sales management; LISREL8.70 software; customer purchasing behavior tendency; network business operator; online consumer; online sales volume; online shopping; product; service; Availability; Companies; Educational institutions; Privacy; behavior tendency; consumers; online shopping;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Software Engineering and Service Science (ICSESS), 2012 IEEE 3rd International Conference on
  • Conference_Location
    Beijing
  • Print_ISBN
    978-1-4673-2007-8
  • Type

    conf

  • DOI
    10.1109/ICSESS.2012.6269534
  • Filename
    6269534