• DocumentCode
    2982809
  • Title

    Clients Behavior Analysis of Securities Company Based on the Web-Log Data Mining

  • Author

    Li, Yahong ; Li, Jian ; Hao, Kegang

  • Author_Institution
    Manage. & Econ. Sch., Beijing Instn. of Technol., Beijing, China
  • fYear
    2011
  • fDate
    12-14 Aug. 2011
  • Firstpage
    1
  • Lastpage
    4
  • Abstract
    Customer Relationship Management (CRM) is a developing direction for China Security Company in the future. Relative to abroad developed countries Securities Company, our China securities Company still is in a low level for the clients behavior observation. In this paper, author introduces the data mining technology into Security Company customer behaviors information management processes. Meanwhile, through construct the clients behavior model and data mining processing to refine some high value customers behavior character information, thus, to offer accurate data supports for the company Policy-makers. Also, a real case is analyzed in this article, having a very strong reference meaning in fact.
  • Keywords
    consumer behaviour; customer relationship management; data mining; securities trading; Web-log data mining; clients behavior analysis; clients behavior model; customer behaviors information management; customer relationship management; securities company; Companies; Data mining; Data models; Investments; Security; Servers;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Management and Service Science (MASS), 2011 International Conference on
  • Conference_Location
    Wuhan
  • Print_ISBN
    978-1-4244-6579-8
  • Type

    conf

  • DOI
    10.1109/ICMSS.2011.5999197
  • Filename
    5999197