Bi-lingual agent-guided touch-screen interface for public information kiosks

An effective human-computer interface should allow for intuitive and seamless communication between the human and the computer. With the increased popularity of touchscreens on devices, computers and kiosks, the need arises to further study user interface design for touchscreen enabled information systems catering to users of various linguistic and cultural backgrounds. This paper presents our work on creating a bi-lingual intuitive touchscreen user interface and information system for a kiosk in a mixed-cultural public setting. We use this test-bed to run initial experiments to evaluate the effectiveness of the interface across the English and Arabic languages including the effects of an animated agent on the respective interface languages and user satisfaction.