Title :
Corrective Maintenance Maturity Model: Problem Management
Author :
Kajko-Mattsson, Mira
Author_Institution :
Dept. of Comput. & Syst. Sci., Stockholm Univ., Kista, Sweden
Abstract :
We present our PhD thesis, in which we suggest a process model for handling software problems within corrective maintenance. Our model is called CM3: Problem Management.
Keywords :
software maintenance; software management; software process improvement; Corrective Maintenance Maturity Model; Problem Management; process model; software maintenance; software problem handling; software process improvement; Engineering drawings; Laboratories; Management training; Preventive maintenance; Software engineering; Software maintenance; Solids; Technology management; Terminology; Uncertainty;
Conference_Titel :
Software Maintenance, 2002. Proceedings. International Conference on
Print_ISBN :
0-7695-1819-2
DOI :
10.1109/ICSM.2002.1167809