Title :
A Decision-Making Model of the Optimum Relationship between Enterprise´s Product Profits Target and Warranty Period
Author :
Helian, Zhi-wei ; Mao, Si-cong
Author_Institution :
Econ. & Manage. Coll., Yanshan Univ., Qinhuangdao, China
Abstract :
Researching the optimum relationship between the enterprises´ product profits target and warranty period can help enterprises to formulate the reasonable product warranty. In the present paper, a new decision model is developed for producers to determine the optimum relationship between enterprise´s product profits target and warranty period based on extreme value principle. Through the graphic and quantity analysis, the enterprises´ may break the value concept of that offering the longest products warranty period is same as created the best service value for the user realize the goal of providing higher and better service for the user.
Keywords :
decision making; profitability; warranties; decision model; decision-making model; optimum relationship; product profits target; product warranty; warranty period; Analytical models; Decision making; Maintenance engineering; Marketing and sales; Mathematical model; Production; Warranties;
Conference_Titel :
Management and Service Science (MASS), 2011 International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-6579-8
DOI :
10.1109/ICMSS.2011.5999326