On the Improvement of Chinese "One-Stop" Service of E-Government

E-Government has a very close relationship with service administration. In order to offer an all-round, custom-made and high efficient service by achieving this creative interactive pattern, it is necessary to transform the administration concept and service faculty of the government and reconstruct the government organizational structure and work assembly line. Service procedures must be set up. Targets of service enterprises, institutions, and citizens are consumers of public products that are supposed to be the object of government service. Government agencies should strengthen horizontal connections so as to offer a swift and efficient service called "integrated service".