Title :
A sequential process for total quality management
Author :
Lochner, Robert H.
Author_Institution :
W.A Golomski & Associates, Milwaukee, WI, USA
Abstract :
A four-step approach to implementation of total-quality management is presented which has been successfully used at many companies. The four steps are: (1) involvement by top management, (2) education and training for managers and professional employees, (3) implementation of online quality control, and (4) implementation of offline quality control
Keywords :
management; quality control; education; four-step approach; offline quality control; online quality control; sequential process; total-quality management; training; Buildings; Fires; Inspection; Manufacturing industries; Monitoring; Product design; Quality control; Quality management; System testing; Total quality management;
Conference_Titel :
Aerospace and Electronics Conference, 1989. NAECON 1989., Proceedings of the IEEE 1989 National
Conference_Location :
Dayton, OH
DOI :
10.1109/NAECON.1989.40437
