Title :
The impacts of intercorporate trust and communication openness on cooperation satisfaction
Author :
Wei Xu-guang ; Kang Kai ; Shi Zhan
Author_Institution :
Sch. of Manage., Hebei Univ. of Technol., Tianjin, China
Abstract :
This article introduced communication openness into the study on intercorporate trust and cooperation satisfaction. Based on the theory source, we built the relational model and made an empirical study on the theoretical model by taking the manufacturing enterprises in Beijing, Tianjin and Hebei as the samples. Then we chose SPSS and AMOS as statistic tools. The relationship of intercorporate trust, communication openness and cooperation satisfaction was tested through structural equation model. The final test results shown: (1) the calculus-based trust has no significant positive impacts on cooperation satisfaction; (2) The mediation variable (communication openness) worked as partial mediation between relational trust and cooperation satisfaction; (3) The mediation variable (communication openness) worked as partial mediation between institution-based trust and cooperation satisfaction. Finally, we discussed and analyzed the cause of the research results.
Keywords :
industrial psychology; manufacturing industries; organisational aspects; statistical analysis; AMOS statistic tools; Beijing; Hebei; SPSS statistic tools; Tianjin; calculus-based trust; communication openness; cooperation satisfaction; institution-based trust; intercorporate trust; manufacturing enterprises; mediation variable; partial mediation; relational model; structural equation model; theoretical model; Calculus; Customer satisfaction; Educational institutions; Load modeling; Mathematical model; Mediation; Organizations; calculus-based trust; communication openness; cooperation satisfaction; institution-based trust; relational trust;
Conference_Titel :
Management Science and Engineering (ICMSE), 2012 International Conference on
Conference_Location :
Dallas, TX
Print_ISBN :
978-1-4673-3015-2
DOI :
10.1109/ICMSE.2012.6414242