• DocumentCode
    2992285
  • Title

    Research on consumers´ attitudes and acceptance intentions toward mobile marketing

  • Author

    Zhang Rui-jin ; Li Xiang-yang

  • Author_Institution
    Sch. of Manage., Harbin Inst. of Technol., Harbin, China
  • fYear
    2012
  • fDate
    20-22 Sept. 2012
  • Firstpage
    727
  • Lastpage
    732
  • Abstract
    This study built an effect mechanism model on consumers´ attitude and intention of mobile marketing, which had an empirical study on the model using customer investigation data of China for the research object. It assumes that perceived usefulness, perceived credibility, and subjective norms positively influence attitude and willingness, while perceived interference negatively influence attitude. Attitude positively influences intention is another assumption. A path analysis is used to examine the model and hypotheses. In the final results, perceived usefulness, perceived credibility and subjective norms positively influence attitude while perceived interference negatively influence attitude. At the same time, consumer attitude significantly influence consumer behavioral intention. Some feasible suggestions for enterprises to develop mobile marketing have been made.
  • Keywords
    consumer behaviour; electronic messaging; marketing data processing; mobile computing; China; consumer acceptance intentions; consumer attitudes; consumer behavioral intention; customer investigation; customer investigation data; effect mechanism model; mobile marketing; path analysis; perceived credibility; perceived interference; perceived usefulness; subjective norms; Advertising; Analytical models; Attitude control; Interference; Mathematical model; Mobile communication; Reliability; SMS; attitude; intentions; mobile marketing; path analysis;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Management Science and Engineering (ICMSE), 2012 International Conference on
  • Conference_Location
    Dallas, TX
  • ISSN
    2155-1847
  • Print_ISBN
    978-1-4673-3015-2
  • Type

    conf

  • DOI
    10.1109/ICMSE.2012.6414259
  • Filename
    6414259