Measuring emotions in interactive contexts

Emotions involved in all human interactions experience which were elicited by products or user-product interaction have become an important object of study in the field of CHI. Product emotion influences some aspects of interaction before, during and after the use of a product. This article aims to review selectively a fair proportion of the literature on method of measuring emotions or user affective experience in interactive contexts. Some specific measurement techniques, touching on self-report of subjective experience, expressive reactions, facial reactions, and physiological reactions are reviewed, the comparability of these measures is examined, and some conclusions and suggestions for future research on product emotion measures are provided.