Title :
AIN system development: the customer-centered service context profile
Author_Institution :
GTE Telephone Oper., Irving, TX, USA
Abstract :
The author has developed an information model and system architecture for the AIN (the advanced intelligent network) which places the customer as the focus of all service design, development, deployment, and management. The design and implementation of the service context profile (a major subsystem of this architecture) is presented as the focal point of customer control of service management and behavior
Keywords :
intelligent networks; knowledge based systems; telecommunication computing; telecommunication network management; telecommunication services; AIN system development; advanced intelligent network; customer control; customer-centered service context profile; information model; rule based system; service behavior; service deployment; service design; service development; service management; system architecture; Context modeling; Context-aware services; Customer service; Engines; Expert systems; Subscriptions; Telephony; Terminology; User interfaces;
Conference_Titel :
Communications, 1995. ICC '95 Seattle, 'Gateway to Globalization', 1995 IEEE International Conference on
Conference_Location :
Seattle, WA
Print_ISBN :
0-7803-2486-2
DOI :
10.1109/ICC.1995.525149
