Cognitive work analysis: implications for microworld research on human-machine interaction

Cognitive work analysis (CWA) has been developed to inform the design of complex human-machine systems. However, it can also be used to guide microworld research in a number of productive ways. This paper provides examples of how CWA was used to inform the design of experiments, the analysis of data, and the classification of performance measures in microworld research. In each case, CWA led to substantial benefits that may not have otherwise been enjoyed. Therefore, CWA is a very important tool that can lead to important insights that address several of the challenges associated with microworld research