• DocumentCode
    3034630
  • Title

    What is beautiful is useful - Visual appeal and expected information quality

  • Author

    Van der Geest, Thea ; Van Dongelen, Raymond

  • Author_Institution
    Univ. of Twente, Enschede, Netherlands
  • fYear
    2009
  • fDate
    19-22 July 2009
  • Firstpage
    1
  • Lastpage
    5
  • Abstract
    Would users, when having a first glance on Websites, expect that visually appealing Websites contain better information than Websites that are less appealing? And if they looked longer, would that change their judgment? We created two versions for 12 homepages of websites, one with low visual appeal, the other one with high visual appeal. Through a pre-test, we made sure we entered the main study with validated dasiabeautifulpsila and dasiauglypsila sites. In the main study, 588 participants asked to judge the expected information quality of the sites for a given task. For 11 of the 12 sites, we demonstrated that a positive judgment of the visual appeal was consistently transferred to a positive expectation of the information quality of the site, after a short exposure time. In a follow-up experiment, a week later, with 355 of the same participants, we proved that also with a longer exposure time the high visual appeal sites were expected to contain better information than the low appeal ones, although the difference between the two versions decreased somewhat. We conclude that visual appeal is an important shortcut for users to determine the information quality of a Website.
  • Keywords
    Web design; Web sites; Websites; expected information quality; visual appeal; Appraisal; Information analysis; Search engines; Stress; Usability; information quality; visual appeal; website quality;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Professional Communication Conference, 2009. IPCC 2009. IEEE International
  • Conference_Location
    Waikiki, HI
  • Print_ISBN
    978-1-4244-4357-4
  • Electronic_ISBN
    978-1-4244-4358-1
  • Type

    conf

  • DOI
    10.1109/IPCC.2009.5208678
  • Filename
    5208678