DocumentCode
3034630
Title
What is beautiful is useful - Visual appeal and expected information quality
Author
Van der Geest, Thea ; Van Dongelen, Raymond
Author_Institution
Univ. of Twente, Enschede, Netherlands
fYear
2009
fDate
19-22 July 2009
Firstpage
1
Lastpage
5
Abstract
Would users, when having a first glance on Websites, expect that visually appealing Websites contain better information than Websites that are less appealing? And if they looked longer, would that change their judgment? We created two versions for 12 homepages of websites, one with low visual appeal, the other one with high visual appeal. Through a pre-test, we made sure we entered the main study with validated dasiabeautifulpsila and dasiauglypsila sites. In the main study, 588 participants asked to judge the expected information quality of the sites for a given task. For 11 of the 12 sites, we demonstrated that a positive judgment of the visual appeal was consistently transferred to a positive expectation of the information quality of the site, after a short exposure time. In a follow-up experiment, a week later, with 355 of the same participants, we proved that also with a longer exposure time the high visual appeal sites were expected to contain better information than the low appeal ones, although the difference between the two versions decreased somewhat. We conclude that visual appeal is an important shortcut for users to determine the information quality of a Website.
Keywords
Web design; Web sites; Websites; expected information quality; visual appeal; Appraisal; Information analysis; Search engines; Stress; Usability; information quality; visual appeal; website quality;
fLanguage
English
Publisher
ieee
Conference_Titel
Professional Communication Conference, 2009. IPCC 2009. IEEE International
Conference_Location
Waikiki, HI
Print_ISBN
978-1-4244-4357-4
Electronic_ISBN
978-1-4244-4358-1
Type
conf
DOI
10.1109/IPCC.2009.5208678
Filename
5208678
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