Title :
Acceptance of e-Government Services in Sudan: an Empirical Investigation
Author :
Ahmed, Tarig Mohamed ; Alhadi, Namarig ; Seliaman, Mohamed E.
Author_Institution :
Manage. of Inf. Syst., Satam Bin Abdulaziz Univ., ALkharj, Saudi Arabia
Abstract :
This paper uses the Technology Acceptance Model (TAM) to identify the factors influencing citizens´ acceptance and intention to use e-government in Sudan. Specifically, a survey questionnaire was used to collect responses from a sample of (292) participants using the Electronic Passport and National ID services. Results from this study showed that the quality of services and advertising have significant impact on citizens´ satisfaction and adoption of e-government services.
Keywords :
Internet; advertising; government data processing; quality of service; technology management; Sudan; TAM; advertising; citizen satisfaction; citizens acceptance; e-government services; electronic passport; national ID services; quality of service; technology acceptance model; Advertising; Computational modeling; Electronic government; Information systems; Internet; Quality of service;
Conference_Titel :
Cloud Computing (ICCC), 2015 International Conference on
Conference_Location :
Riyadh
Print_ISBN :
978-1-4673-6617-5
DOI :
10.1109/CLOUDCOMP.2015.7149625